Services We Are Offering (Optional)
Airport Transfer / City.
Tell us the day, hour, flight and number of people and if you want us to pick you up we can make you an offer for your airport transport.
Valencia-Art-Tour, Valencia tourism tour, tell us what you like to see, the day and the number of people and we will offer you a cultural tour, a tour through the museums or a gastronomical one.
Shopping-list – food deliveries.
Give us your shopping-list and the next day everything will be at your apartment. If you don´t want to go out to eat, we offer the possibility of quality-food-delivery.
Theater, cinema, museums, shows – tell us what you like to see and we will deal with the ticket purchase.
Wherever you like to eat, we can make the reservation for you and if you don´t know yet, tell us your approximate budget and your preferences and we can make a reservation according to your wishes.
Babysitter and childcare service.
We are offering a childcare service and the possibility to take your child to the day-care-center which is close by the apartments.
Possibility to book a personal shopper who can accompany our guests on personalized shopping-tours tailored to their interests, for example antiques, art galleries, or shops.
We can take care of your clothes and pass them on to the dry cleaner for washing and / or ironing.
Consult us if you are staying for a longer period.
If you are planning to stay in Valencia for over a month, let us know, if you want to have a daily cleaning service.
If you wish, we can bring you the newspaper or magazine you need.
Cosmetic services (hair/make-up).
If you have an event, a product launch or a party, we can bring in a licensed professional to do your hair and make-up.
Terms Of Reservations And Deposits
- In order to confirm the reservation, we do require payment for the first night of the reservation. If you stay only one night payment in full is required.
- The Payment for the reservation can be made by phone with a credit card or bank transfer. The amount transferred and received in our bank account must be the net amount excluding any internal cost of your bank. The remaining amount will be paid at the time of arrival at the apartment in cash or by credit card. Please note that the booking in not confirmed until we have received the full amount of the pre-payment and you in return have received a confirmation by email or Sms.
- The person in whose name the reservation was made must be over 18 and must be the one who is using the property. The number of people who will be using the apartment must be specified at the time of the reservation. The capacity of the accommodation can never be exceeded, except for children under the age of 4 years. In case this rule is not respected, the company is authorized to evict the clients without any compensation.
- The guest who makes the reservation and confirms the entry-documents is personally responsible for the behavior of all guests who accompany him.
- The client expressly acknowledges that the contracted accommodation does not constitute or will constitute his residence, he only has a right of using the apartment during the contracted period.
- Minimum stay is 1 night, except during special days.
- All prices are in Euro and include the VAT.
Cancellation of reservations through the client
- Any cancellation or modification request must be in writing, fax or email, and will be effective the day after we have received the request. You will be liable to pay the following cancellation charges:
- Less than 1 week before your arrival = we will charge only the first night.
- Less than 2 days prior arrival = we will incur a 100% charge.
- There is no refund if the customer chooses to voluntarily terminate their stay in the apartment before completion.
Check-in and Check-out
- Check-in is guaranteed from 2 pm.
- Check out is until 12:00 pm.
- It is essential that you will let us know the time of your arrival and departure from the apartment.
Standards during your stay
- Tranquility and silence must be respected and maintained at all times.
- The quiet time is from 10:00 pm to 10:00 am.
- The management reserves the right of admission. Indecent or improper behavior that disturbs the peace and coexistence in the building will mean that you are getting expelled immediately regardless to the time of the day or the night. This also means the loss of rent and the bond without any right of compensation.
- Parties inside the apartment are not permitted. Are strictly prohibited.
- Smoking is not allowed inside the apartments. It is permitted in the outer areas (balconies and / or terraces).
- We are not responsibility for any loss or theft of personal belongings of the guests (documents, money, jewelry) left in the apartment.
- Contribute to not waste unnecessary energy and make sure that the air conditioner and the lights are turned off whenever you leave the apartment.
- During your stay, empty the trash and deposit it in the nearest trash container.
- For your safety, always close and lock the door.
- If Pets are allowed, the owner is ALWAYS responsible for them. A consult is required before the stay.
Book now the apartment in the center of Valencia.